FAQs
All
FAQ

All

What are the unique features of your manufacturing processes?

Our factory is equipped with advanced machinery and specializes in precise sewing and fabric treatment, ensuring quality and comfort for every dress. We also offer custom beading, embroidery, printing, and other processes to meet diverse design needs.

How do you handle product issues or after-sales service?

Firstly we have all processing QC to check every process and make sure products with high quality, If there are any quality issues upon receiving the products, please contact us within 30 days. Depending on the situation, we will offer replacement, repair, or return services to ensure your satisfaction.

How do you handle logistics and shipping?

We support multiple shipping options, including express shipping(5-7days)/air shipping(7-10days) and ocean shipping(20-35days), we have partner with reliable logistics companies to ensure safe and timely delivery. We will quote you based on weight/volume before shipping for your comparing, you can choose our way or your own.

How can I get a quote?

Please provide your product tech pack, fabric requirements, and order quantity, and we will give you a detailed quote. You can contact us through our website or by emailing our sales team.

What fabric options do you offer?

We have a wide range of fashion fabrics including cotton, linen, silk, chiffon, velvet, and more, commonly used in women's dresses. We can select the most suitable fabric based on your requirements, we also close to Guanzhou market that can offer fabric sourcing based on your requires.

What are your main export markets?

Our products are mainly exported to North America, Europe, and Southeast Asia, and they meet the quality and environmental standards required in these markets.

Can I visit your factory?

As we attach great importance to the privacy protection of the designs and products of our current customers. Therefore, it is necessary to communicate with our sales in advance to schedule a suitable time for visiting the factory.

Do your products meet environmental standards?

Yes, we are committed to environmentally-friendly production. All our fabrics comply with international environmental standards, and we use low-emission processes to ensure our products are eco-friendly.

What payment methods do you support?

We accept various payment methods, including Telegraphic Transfer (T/T) and Letter of Credit (L/C), to ensure convenience and security. If you need other payment options, please let us know.

What is your quality control process?

We have a strict quality control process, from fabric inspection and multiple checks during production to final inspections of finished products. You can be confident that our products meet high international standards.

What is your production lead time?

Production typically takes 3-5 weeks from order confirmation, depending on order quantity and complexity. We will keep you informed about the production progress to ensure timely delivery.

What customization services do you offer?

We provide a full range of customization options, including design modifications, fabric and color selection, size adjustments, and brand logo additions (labels, tags, etc.). You can also provide your design or samples for custom manufacturing.

How long does sampling take, and what are the costs?

Sampling usually takes 7-10 days. The sampling fee varies depending on the design complexity and fabric choice. If a bulk order is confirmed, part of the sample fee may be deducted from the production cost.

What is your minimum order quantity (MOQ)?

Our minimum order quantity is typically 300pcs per style per color, but it can be adjusted based on the style and customization needs. We accept small orders -100pcs per design per color as test order,  please contact us to discuss the details.